support Technology

jumping through hoops

One recent pet peeve of mine has been how companies make you jump through hoops just to report an issue to support.

Trello is a recent one. I used to be able to just email … Not anymore…

You’ve emailed, which is no longer available for support.

That’s great!

And the best part? when I actually try to use their support system, it breaks! usually because of some invasive tracking that I block, I know it’s “my fault”, but still makes me mad.

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